1. Introduction

Welcome to Panelitix. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how Panelitix ("we", "us", "our") collects, uses, shares, and protects information about you when you use our websites and the Panelitix Platform (collectively, the "Services").

Panelitix is the controller of your personal data and is responsible for your personal data under applicable data protection law.

2. What Information We Collect

Depending on whether you are a client, survey respondent, or website visitor, we may collect and process different types of information about you:

For Clients:

• Contact Information: Your name, email, phone number, job title.

• Financial Information: Bank details or billing information.

• Account Information: Username, password, feedback.

• Usage Data: How you use our website, products, and services.

• Survey Data: Your survey questions and responses.

• Technical Data: IP address, browser type, device information. Cookies and other tracking technologies are used for collection.

For Survey Respondents:

• Usage Data: Information on how you use our services.

• Survey Data: Your survey responses.

• Technical Data: IP address, browser type, device information.

• Video Survey Data: (If applicable) Video responses, audio data, and unique Respondent ID.

For Website Visitors:

• Contact Information: Your name, email, phone number, job title.

• Usage Data: Information on how you interact with our services.

• Technical Data: IP address, browser type, device information.

3. How We Collect Your Information

Your information is collected through different methods:

• Direct Interactions: When you sign up, complete forms, or use our Services.

• Automated Technologies: Through cookies and similar technologies when you use our Services.

• Third Parties: From partners or public sources like Companies House.

4. Use of Your Information

We use your information to:

• Provide and improve the Panelitix Services.

• Share survey responses between clients and respondents (anonymously for survey respondents).

• Analyse and enhance our services based on usage data.

• Comply with legal obligations and respond to requests from law enforcement agencies.

5. Sharing Your Information

We may share your information:

• With service providers who assist in providing the Panelitix Services.

• With Panelitix group companies.

• In aggregated, non-identifiable forms with third parties for service improvement.

• With a potential purchaser in the event of a sale of our business.

We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

6. International Transfers

Your data may be transferred and stored outside the UK. In such cases, we ensure that similar protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- Transfer to countries that have been deemed to provide an adequate level of protection.

- Use of specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

7. Data Security and Retention

We employ appropriate technical and organizational measures to ensure your data's security. Your data is retained only as long as necessary for the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

You have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to the processing of your personal data. To exercise these rights, please contact us at support@panelitix.ai.

9. Cookies

For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

10. Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at support@panelitix.ai.